Transparent Policy Language
Hamara privacy policy legal jargon se clear Urdu mein likha hai, taqe aap samajh sakein ke aapka data kaisy handle hota hai.
LEGAL REFERENCE
Privacy Policy jo aap samajh sakein
3pis mein aapka personal information surakshit rakhna hamara pehla kaam hai. Ye page batata hai ke ham kya data collect karte hain, use kaisy store karte hain, aur...
Data EncryptionAccount PrivacyPayment SecurityYour RightsTransparency
Kya hum collect karte hain aur kyun
Jab aap 3pis par account banate ho, ham aapka naam, email, phone number aur JazzCash/Easypaisa/SadaPay/Raast account details li chahte hain. Ye information account verification aur payment processing ke liye zaruri hai. Aapke game history, device type, aur login locations ko bhi hum track karte hain taqe fraud se bachein aur service improve karein. Jahan local qanoon ijazat deta hai, udhar ye sab
legal hai. Aapka location data browser se aata hai, ham use karte hain jahan local licensing ho aur jahan aap eligible ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY SAWALON KA RAASTA
Hum se poochiye privacy ke barey mein
Team online
Live Chat
Aapke privacy concerns ko hamari team real-time mein sunti hai. Chat window khol kar privacy ya data access ke sawalon ko seedha poochiyen.
Email Support
Lambe forms ya detailed data requests ke liye email karen. [email protected] par bhejen aur ham 48 ghantiyon mein jawab denge.
Account Settings
Apne account ke andar Privacy & Security tab check karein. Yahan aap apne data visibility, communications preferences aur device access ko control kar sakte ho.
HAMARA SECURITY APPROACH
Kyun aap 3pis par apna data trust kar sakte ho
SSL Encryption
Har data transmission HTTPS ke through ho raha hai. JazzCash, Easypaisa, SadaPay aur Raast transactions tamam encrypted channels par chalti hain.
No Third-Party Sharing
Aapka gaming data ya payment history ko ham advertisers, brokers ya unknown third-parties ko nahi dete. Sirf legal obligations fulfill karte hain.
Secure Password Storage
Aapke passwords hashed format mein store hotay hain, plain text mein nahi. Even hamari team aapka actual password nahi dekh sakte.
Regular Security Audits
Hamara infrastructure regularly penetration testing aur vulnerability scans se guzarta hai. Jab koi issue milta hai, ham usay immediately patch karte hain.
Data Retention Limits
Account close karne ke baad, account-related personal data hum 90 din ke andar delete karte hain, legal holds chhod kar.
Jurisdiction Compliance
3pis supported Pakistani ilaqon mein local data protection rules follow karta hai. Aapke rights clear hain aur actionable hain.
HAMARA VS ALAG STANDARD
Kya hamara privacy stance alag hai
One-Click Data Request
Aapka poora data export karte ho—JazzCash transactions, account history, support messages—sirf account settings se. Kisi form ki zarurat nahi.
Granular Privacy Controls
Email notifications, promotional messages, analytics tracking ko alag-alag control kar sakte ho. Sab kuch on/off toggle se set karein.
No Dark Patterns
Hamara settings screen simple aur direct hai. Koi hidden defaults nahi, koi sneaky opt-in screens nahi. Aap jisko choose karoge, wo apply hoga.
Fast Data Deletion
Account delete hone ke baad, aapka personal data 30 din mein permanently remove hota hai. Backup logs mein sirf anonymized entries rehte hain.
Privacy Officer Contact
Serious privacy violations ke liye aapke paas direct escalation channel hai. Privacy Officer se seedha complaint kar sakte ho aur formal response mil sakti hai.
Annual Privacy Report
Har saal ham apne privacy practices ka summary publish karte hain—kaun se countries se user requests aae, kaun se data breaches hui (agar koi).
POLICY KE PILLAR
Jo features aapko privacy-safe rakhte hain
Encrypted Deposit Flow
JazzCash, Easypaisa, SadaPay aur Raast ke through jo paise transfer...
Anonymous Game Play
Aapka game history sirf aapke account mein dikhti hai aur...
Account Recovery Security
Agar aapka account reset ho to 2-step verification through registered...
Device Session Control
Account settings mein aap dekh sakte ho ke kaunse devices...
Privacy Policy Updates
Jab ham policy change karte hain, aapko email se notify...
Cookie & Tracking Control
Analytics aur advertisement tracking cookies ko aap disable kar sakte...
Privacy ke sawalon ke jawab
Account delete hone ke 30 din mein ham aapka personal data (naam, email, phone, payment details) permanently remove karte hain. Game history anonymized form mein 7 saal reh sakti hai accounting ke liye, lekin kisi ko identify nahi kar paenge.
Ham aapka approximate location (city level) browser se lie ta hai supported regions verify karne ke liye. Exact GPS tracking nahi hota. Aap location permissions ko device settings se disable kar sakte ho, lekin region verification affected hoga.
Ham payment gateway se tokenized reference store karte hain, actual account numbers nahi. Aapka full mobile number ya IBAN encrypted form mein stored hai aur sirf withdrawal time par decrypt hota hai, tab bhi server-side hi.
Nahi. Hamara business model ad-based nahi hai aur ham player data nahi bechte. Legal subpoena ho tab court order ke through disclosure ho sakti hai, lekin aap ko notification de denge.
Nahi. Aapka password hashed form mein rakha hai aur hamari team bhi nahi dekh sakti. Agar login problem ho to password reset link se naya set kar sakte ho, hamara support nahi poochega.
Account Settings > Data & Privacy > Download My Data par click karein. 48 ghantiyon mein aapko encrypted file email se mil jayegi jisme sab kuch hoga—profile, transactions, support messages, preferences.
Live chat par report karein ya [email protected] ko email karein. Formal complaint ke liye Data Protection Request form bharen. Hamara Privacy Officer 14 din mein investigation complete karke reply dega aur corrective action lenga.